Privacy Policy
Wisdom Tutors
Effective Date: 01/07/2026
Wisdom Tutors (“we”, “our”, “us”) is committed to protecting the privacy and security of our students, parents, guardians, website visitors and staff.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or use our educational services.
By using our website or enrolling in our programmes, you agree to the practices described in this Privacy Policy.
1. Who We Are
Wisdom Tutors is an online educational academy providing:
- Qur’an and Tajweed tuition
- Islamic Studies
- Urdu language education
to children and families primarily based in the United Kingdom and other countries.
For the purposes of UK data protection legislation, Wisdom Tutors is the Data Controller of the personal information described in this policy.
Contact:
Email: dpo@wisdomtutors.co.uk
Website: Wisdom Tutors
2. Information We Collect
We may collect personal information directly from parents, guardians and students.
Parent Information
- Name
- Email address
- Telephone number
- WhatsApp number
- Country of residence
- Billing information
Student Information
- Name
- Age
- Date of birth (where provided)
- Gender
- Educational background
- Learning assessments
- Attendance records
- Progress records
Technical Information
When visiting our website we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
3. How We Collect Information
We collect information when:
- You submit an enquiry form
- You enrol a child in our programmes
- You communicate with us by email, WhatsApp or telephone
- You attend online lessons
- You make payments
- You interact with our website
4. How We Use Your Information
We use personal information to:
- Process registrations and enrolments
- Deliver educational services
- Allocate students to learning groups
- Conduct placement assessments
- Monitor attendance and progress
- Communicate with parents
- Manage subscriptions and payments
- Improve our services
- Comply with legal obligations
- Safeguard students
We will only use information where we have a lawful basis to do so.
5. Student Lesson Recordings
For educational quality, safeguarding and training purposes, online classes may be recorded.
Recordings may be used to:
- Monitor teaching quality
- Investigate complaints
- Review safeguarding concerns
- Support student revision
- Provide parental access where available
By enrolling a child, parents consent to the recording of classes.
Recordings remain the property of Wisdom Tutors.
Parents and students must not copy, distribute or publish recordings without written permission.
6. Payments
Payments are processed by secure third-party payment providers, including Stripe.
Wisdom Tutors does not store full payment card details on its systems.
Payment information is handled in accordance with the payment provider’s privacy and security requirements.
For more information, please refer to:
7. Teachers and International Processing
Wisdom Tutors uses qualified teachers located in Pakistan.
To provide educational services, relevant student information may be accessed by authorised teachers working on behalf of the Academy.
We take reasonable steps to ensure that all staff handle personal information securely and confidentially.
Access is restricted to information necessary for educational delivery.
8. Sharing Information
We do not sell personal information.
We may share information with trusted service providers where necessary to operate the Academy.
Examples include:
- Stripe (payments)
- Email service providers
- Cloud storage providers
- Video conferencing platforms
- Website hosting providers
- Educational administration systems
Information is shared only where necessary and appropriate safeguards are in place.
9. Safeguarding
Protecting children is a core priority.
Information may be disclosed where required:
- To protect a child or vulnerable person
- To investigate safeguarding concerns
- To comply with legal obligations
- To cooperate with law enforcement or regulatory authorities
10. Data Retention
We retain information only for as long as reasonably necessary.
Typical retention periods include:
Enquiries
Up to 24 months
Student Records
Up to 7 years after enrolment ends
Attendance Records
Up to 7 years
Financial Records
As required by UK tax and accounting legislation
Lesson Recordings
For as long as reasonably required for educational, quality assurance or safeguarding purposes
Retention periods may be adjusted where required by law.
11. Security
We implement reasonable technical and organisational measures to protect personal information.
These measures may include:
- Password-protected systems
- Role-based access controls
- Encrypted connections
- Secure payment processing
- Staff confidentiality obligations
No internet-based system can be guaranteed completely secure, but we take appropriate steps to reduce risk.
12. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies may be used to:
- Remember preferences
- Measure website traffic
- Improve website functionality
- Support marketing activities
Users may control cookies through their browser settings.
A separate Cookie Policy may be provided where required.
13. Your Rights
Subject to applicable law, individuals may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to certain processing activities
- Request transfer of information
- Withdraw consent where consent is relied upon
Requests should be submitted using the contact details below.
14. Children’s Privacy
Children under the age of 18 should not submit personal information directly to Wisdom Tutors without parental involvement.
All student registrations must be completed by a parent or legal guardian.
We process children’s information only to provide educational services and fulfil our safeguarding obligations.
15. Marketing Communications
We may send:
- Enrolment information
- Service announcements
- Academy updates
- Educational information
Where required by law, we will obtain consent before sending marketing communications.
You may unsubscribe from marketing communications at any time.
Service-related communications may still be sent where necessary.
16. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies separately.
17. International Data Transfers
Because our teachers and service providers may be located outside the United Kingdom, personal information may occasionally be processed internationally.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information.
18. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on our website with a revised effective date.
Continued use of our services after changes are published constitutes acceptance of the updated policy.
19. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Email: dpo@wisdomtutors.co.uk
Website: Wisdom Tutors Contact Page
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your information has been handled improperly.
Information about the ICO can be found at: